Who: Those who need help to complete forms, find information and find answers to questions about problems that are concerning seniors and their loved ones.

When: When you need help, call our centre at (250) 382-3151 and ask to be referred to a senior mentor. We will take all the necessary information and have a senior mentor be in touch with you as soon as possible.

Where: Our volunteer mentors can help you at our seniors’ centres or a convenient location in the community.

What:
You have a form to fill out and it seems so complicated you just can’t deal with it?

You need to apply for help with transportation, or housing, or pensions, etc. and don’t know where to start.

You phone for information and end up on hold for 10 minutes after you have had to press 4 or 5 buttons and lose patience.

You are told to look up the information on the Internet but you don’t have a computer.

English is not your first language and you just don’t understand what they are asking for.
This program helps you with all the above problems and more.

Cost: There is no cost for this program.